quinta-feira, 13 de junho de 2019
I have applied, swatched, and reviewed a lot of lipstick in the last 13 years–there are over 13,000 lip swatches in the Swatch Gallery, and there are years of photos that aren’t included (because they’re older, lower quality, etc.). I want to discuss my own experiences over the years of what I’ve found to be a common enough occurrence that I’d consider it “acceptable.” I’ve gone through some of the more popular lipstick formulas and brands, both high-end and budget-friendly, and tried to pull from more recent images I’ve taken; I didn’t have to hunt long to find what I needed.
Since Jaclyn Cosmetics lipsticks started to be received, there have been reports of issues with some being more typical and normal (to varying degrees, though) and others being more concerning. I think that they’re being scrutinized to a level that most lipsticks have not been held to, so I thought that as someone who has literally photographed thousands upon thousands of lipsticks over the years that I could share my insight based on what I’ve seen over the years on what’s normal / what’s not and to what degree.
For people who may not have the time to read through the entire post:What we are seeing on Jaclyn’s lipsticks is abnormal because of the number of different issues (not just heat-sensitive, like melting/sweating) and the degree of which they exist (not one piece of lint but lots of unknown fibers/material) as well as the number of people reporting issues with multiple shades that they ordered/received.As I originally said below, the issues reported have merit and need to be investigated. Because they are so numerous, I would not recommend purchasing them until the brand releases more information or they reformulate. Unfortunately, the Jaclyn lipsticks I purchased do not look like the worst people are sharing on social media, so I can’t personally provide detailed photos of my own. RawBeautyKristi, on YouTube, has shared photos of one of the worst she received, which is unlike anything I’ve encountered (which should tell you that that’s very abnormal!).
These are the most prevalent issues that have unfolded out of the Jaclyn Hill Lipsticks drama over the last few days, and again, it is hard for us looking from the outside in to know just how frequently these issues are happening. If you purchased your lipsticks and are not happy, the brand has a return policy (which existed from the beginning) and has affirmed that they will refund/replace defective lipsticks. I would recommend emailing their customer service and reporting any issues you’ve experienced and be specific about the shades and what’s occurring to which shade.
- Soft, melting, broken lipsticks
- Sweaty lipsticks
- Small holes
- Grainy/gritty bits in lipstick
- Fuzziness — from claims of full-on, long pieces of hair to mid-length fibers (both white and black) to lint
- Smells like playdoh/crayons
- Black spots on the base
I addressed the first four in my rundown of the process of receiving and swatching all 20 shades of lipsticks (that I purchased) in my original post (that included swatches). Short summary: Mine arrived with signs of sweat across many shades, a couple had subtle “drips” of melted product on the side (subtle that I didn’t notice while photographing), a couple with raised waxiness, and some with pinprick-like holes (again, see below for what’s “normal” to me).
I wasn’t aware of the latter two issues until after I wrote my post. I did go back through and look at both the close-up photos I took (which have been there for anyone to view), and I didn’t have fuzziness or fibers that I could see. There were two or three shades with one, small piece of lint that looked more floating (like Sofia, you can barely see it floating off the top left of the slant), so it would be what I’d consider normal to my experience with lipstick close-ups (see below for lots of examples or above in the slideshow). I went back and twisted up all 20 of the shades I have and looked for anything peculiar along the base, and I couldn’t find anything amiss. Mine smell like a burnt sugar/caramel scent, I think L’Oreal or CoverGirl has something similar, but they were consistent across all 20 shades. Edited for clarity: As I state below, there ARE issues being reported that are concerning, but unfortunately, I didn’t experience all of the issues so I can’t personally confirm or show you photos.
There are enough issues–like that’s a long list of issues being cited by customers–that Jaclyn Cosmetics has to take a serious look at their inventory, the third-parties they’re working with, and may have to reformulate to create a more heat-stable formula, because the launch has gone terribly wrong and there are too many issues occurring across too many shades (within what one person has ordered) that it feels less and less one-off.
This post is not intended to take away from the issues being reported but to look back and see what does happen across brands and formulas, what has happened, and whether I’d consider that normal or rare based on 13 years of reviewing thousands of lipsticks. The issues being reported have merit and should be investigated thoroughly by the brand.To be clear: I would not recommend purchasing any of the brand’s lipsticks at this time until there is more clarity provided by the brand and/or new inventory or reformulation available.
ARE SOFT, MELTING LIPSTICKS NORMAL? THEY’RE RARE.
It’s rare for a lipstick to full-on melt in a tube; it would have to be receiving a lot of heat exposure for a long enough period of time. If you left a lipstick in your car’s cup holder in full sun on a 100 degree day, it’s probably going to look 10 kinds of strange when you open it. You can take a lighter (with care, please) and the heat will smooth out and add shine back to a lipstick but can be enough heat (in just a few seconds) to cause drips down the side of a lipstick.
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